Demag Repair Center
Always at your service – fast, reliable and efficient. The Demag Repair Center at our factory in Wetter, Germany, can provide you with a perfect range of technically efficient services for repairs, overhauls and preventive maintenance measures. Standardised repair processes give you the certainty of fast turnaround times – and immediate repairs of Demag standard products benefit from direct spare part supplies.
The services offered by the Demag Repair Center encompass all Demag product generations and products made by other manufacturers.
All repairs are carried out by highly qualified personnel. The use of genuine spare parts ensures maximum operating reliability. The final tests carried out on overhauled units correspond to the same performance tests for new products, with rope tension tests being performed at 125% of full load. Further benefits for you include comprehensive documentation of the repair and a 24-month warranty for the scope of the repair.
An estimate of the costs is available at any time – free of charge and without any obligation. Repairs are carried out quickly and cost-effectively at the Demag Repair Center thanks to pre-defined workflows – from inspection on receipt, including a photographic record and a list of the findings to the final check and handover to the customer. Old parts and old equipment are scrapped at no charge.
General overhauls and repairs of rope and chain hoists by agreement, within one or two working days. You can borrow a chain hoist for the duration of the repair, on request, free of charge. For larger quantities, rotating repairs can be carried out as just-in-time series orders.
You can rely on completion of scheduled repairs as agreed, to give you the certainty of reliable planning. Quotations are prepared free of charge within 48 hours, while repairs usually take two to three days.